Terms and Conditions

Please read these terms and conditions carefully.

1. Home Delivery Service available to our registered customers only.

2. We collect the following information from the customer, who register for home delivery service,
1. Customer Name
2. Mobile Number
3. Complete / Full Address
4. Email ID

3. We deliver to Work Place or Home Address within our service area only.

4. No Minimum Order Value in case of any Paid Home Delivery Services. But the customer can enjoy waive off on delivery charges if their bill value is eligible for Free Home Delivery Service.

5. Delivery within 90 minutes applicable only to the XpressPrime Delivery Service and not on any slot based delivery or same day delivery. Delivery guarantee is applicable at the first barrier point only. In case of late delivery, we will waive off the delivery charges.

6. XpressPrime Delivery Service available within a 3km radius and the same day delivery Service available upto 6km from our outlets.

7. Return accepted in case of any quality or packaging issue at the time of delivery. A customer should raise the complaint with the helpline number +91 8017633202 to avail refund as store credit. The store credit can be used for the future purchase or home delivery services.

8. We accept Cash, Card, UPI on Delivery. In the case of UPI Payment, Don’t transfer payments to any mobile numbers including the mobile number of the outlet.

9. All registered customer may receive SMS communication in case any updates, promotions or transactions related to our Delivery Service.

10. To opt-out from SMS updates, Please email (help@fishofillet.com) or Whatsapp “STOP SMS” to +91 8017633202 from your registered mobile number. All our SMS communications to your mobile number will be stopped within 24 hours including home delivery related transactions if any.

11. We reserve the right to withdraw the service without prior intimation. The service may also be withdrawn temporarily in view of difficult operating conditions for delivery (e.g. traffic, weather) or any unforeseen circumstances.

12. To avail our FREE home delivery service, a minimum purchase of ₹ 499.00 is mandatory, otherwise a minimum and FLAT shipping & logistic charge of ₹ 75 would be included.

Durga puja 2022 CASH BACK coupons policies, terms and conditions. 

The following policies as described here by aims to define our terms and conditions of the Durga puja 2022 cash back coupons. 

1. To redeem your coupon, kindly enter the coupon code (eg: FOFPUJO22) during checkout . 

2. The redeemed amount to be added to guest’s account would be calculated based on the amount during the order placed (eg: 50%) . 

3. The amount could be redeemed during the guest’s immediate any following next purchases as wishes by the guest. 

4. Guests must purchase a minimum amount (eg: ₹500/- , ₹1000/-) depending on the coupon code. 

5. Guests can use the coupon to buy upto a maximum of ₹1000/- , ₹2000/- depending on the coupon code . 

6. The coupon code can be used by each guest only once . 

7. Coupons are valid up to 31st October 2022.

8. Company policies, terms and conditions are not limited to the above conditions only and in no way a consolidated one. However, in true sense, ties to guide and provide a genuine and appropriate services. Any air or intention to misuse or tarnish the true values of the entire system and policies must prepare to face consequences.